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Premier Messenger| Premier ePort | Premier Focus | Premier eLink
Premier Messenger combines event monitoring and electronic messaging in a single, easy-to-use delivery channel. Templates can be used to determine which events are to be monitored, and automatic responses can be sent once those events take place. Whether one-time occurrences or recurring events,
Premier Messenger can monitor all transactions within the Premier Core and within General Ledger on virtually any schedule, from once a month to every few minutes. Special templates can be
designed to monitor specific types of accounts or customers. Working in conjunction with Premier's Internet banking products,
Premier Messenger helps you create another highly effective marketing channel.
Premier Messenger| Premier ePort | Premier Focus | Premier eLink
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Customer Event Tracking
Premier Messenger simplifies managing customer relationships by monitoring loans, accounts and even customer information files for the occurrence of significant events. Before a customer’s certificate of deposit matures, for example,Premier Messenger might prompt an employee to contact the customer and discuss the renewal, as well as other investment opportunities.
Password-Protected Notification
The use of password protection gives your customer secure online access to sensitive account information. Rather than send this information in an unencrypted e-mail message, Premier Messenger can create and transmit a secure message that is displayed when the correct password is used. This gives customers the ability to safely view notices or messages meant for their eyes only.
E-Mail Attachments
The ability to attach links to Premier Messenger e-mails leverages the program’s marketing capabilities by giving customers a means to immediately respond to promotional messages.
Targeted Marketing
Premier Messenger is an especially effective means for marketing products and services to your established customer base. For example, you can create a Premier Messenger event to generate e-mail to all account holders with balances of $5,000 or more, inviting them to enroll in a VIP service package.
For information about Fiserv products and services, please call 402.421.4254 or email us at esolutions@fiserv.com.
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